Privacy Policy

We may collect personal information that you voluntarily provide when you complete a form, request information, contact us, begin the mortgage process, or otherwise interact with A1 Mortgage.

Depending on the service requested, this information may include your name, email address, telephone number, mailing or property address, information about your home or desired property, estimated property value, mortgage or refinancing interests, and other information you choose to provide.

If you proceed with a mortgage application, additional information may be required through our mortgage application or loan-processing systems. This may include financial, employment, income, asset, credit, identification, and other information necessary to evaluate and process a mortgage transaction.

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, referring website, and information about how you interact with our website.

 

How We Collect Information

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We may collect information when you:

• Submit a contact or lead form

• Request information about purchasing or refinancing a home

• Request information about your home's value

• Request a mortgage consultation or pre-approval

• Begin or complete a mortgage application

• Contact us by telephone, email, text message, or other communication

• Subscribe to marketing or informational communications

• Interact with our website, advertisements, or online services

Information may also be collected automatically through cookies, analytics tools, and similar technologies.

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How We Use Your Information

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A1 Mortgage may use information we collect to provide mortgage-related products and services; respond to questions and requests; evaluate mortgage financing options; process mortgage applications and transactions; communicate about applications or services; improve our website and customer experience; provide information about products and services that may interest you; maintain security and prevent fraud; and comply with applicable legal, regulatory, licensing, and recordkeeping requirements.

Submitting information through our website does not guarantee loan approval, credit approval, or any particular loan terms.

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How We Share Information

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A1 Mortgage does not sell your personal information for money.

We may disclose information when reasonably necessary to provide mortgage services or conduct our business. Depending on the transaction, this may include mortgage lenders, investors, credit reporting agencies, appraisal providers, title and settlement companies, insurance providers, verification providers, technology and software providers, website and hosting providers, marketing or analytics providers, and other service providers involved in providing or supporting our services.

We may also disclose information when required by law, regulation, court order, governmental request, or as necessary to protect A1 Mortgage, our customers, or others.

Information collected in connection with financial products and services may also be subject to additional federal and state privacy requirements and notices.

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Website Hosting and Wix

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Our website is hosted using the Wix platform. Wix provides the online platform and related technologies that allow us to operate our website.

Information submitted through the website may be processed or stored through Wix's systems and other service providers used by A1 Mortgage. Wix states that website visitor information may be stored through its data storage, databases, and applications. Wix Support

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Cookies and Tracking Technologies

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Our website may use cookies and similar technologies to operate the website, remember visitor preferences, understand website traffic and usage, measure marketing effectiveness, and improve the visitor experience.

Third-party services integrated with our website may also use cookies or similar tracking technologies and may maintain their own privacy policies.

Where required, visitors may be provided with choices regarding non-essential cookies and tracking technologies. Wix provides website owners with cookie-consent and privacy tools for this purpose. Wix Support

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Communications, Calls and Text Messages

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If you provide your contact information, A1 Mortgage may use it to respond to your inquiry and communicate with you regarding mortgage products, services, applications, appointments, or other matters you have requested.

Depending on the consent you provide, we may communicate with you by telephone, email, or text message.

You may request that we stop sending marketing communications at any time. Opting out of marketing communications does not necessarily prevent us from sending communications necessary to service an existing application, transaction, or customer relationship.

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Information Security

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A1 Mortgage takes reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should use caution when transmitting sensitive information electronically.

For sensitive mortgage application information, consumers may be directed to secure systems or portals designed for the mortgage application and loan-processing process.

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Third-Party Websites and Services

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Our website may contain links to websites, applications, or services operated by third parties. A1 Mortgage is not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of any third-party services you use.

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Your Privacy Choices

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Depending on applicable law and your relationship with A1 Mortgage, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain personal information.

Certain information may need to be retained to comply with federal or state mortgage, financial-services, licensing, regulatory, recordkeeping, or other legal requirements.

You may contact A1 Mortgage using the information below with questions or requests concerning your personal information.

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Children's Privacy

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Our website and mortgage services are intended for adults and are not directed toward children under the age of 13. We do not knowingly solicit personal information from children under 13 through our website.

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Changes to This Privacy Policy

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A1 Mortgage may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

Changes will become effective when the revised Privacy Policy is posted on our website. The effective date at the top of this page will indicate when the policy was most recently updated.